How can we help you?
Courses
Our courses are designed for deck officers, marine engineers, cadets, maritime students, shore-based professionals, and anyone looking to build or upgrade their maritime knowledge.
Yes. We clearly mention the level of each course (Beginner, Intermediate, Advanced). Beginners can start with foundation-level programs and gradually move up.
Our courses are industry-focused knowledge programs designed by experienced maritime professionals. They are not STCW certification replacement courses unless explicitly mentioned.
Yes. Premium courses include a digital certificate upon successful completion. Free courses do not include certificates unless otherwise stated.
Our certificates demonstrate knowledge enhancement and professional development. However, they are not government-issued competency certificates.
Most courses provide lifetime access unless otherwise specified. You can learn at your own pace.
Yes. Many courses provide preview lessons and detailed curriculum outlines so you know exactly what you’re getting.
Yes. We offer a refund policy within the specified period, provided course completion percentage is within policy limits.
No. The price shown on the checkout page is final unless local taxes apply as per your country regulations.
Yes. We offer bulk licensing and institutional packages. Please contact us for corporate pricing.
Many of our courses are structured to support exam preparation, but they should be used as supplementary learning material.
No. Some courses are designed for experienced professionals, while others are beginner-friendly.
Payments
We accept international credit/debit cards and other secure online payment methods available at checkout.
Please contact support with your payment reference ID. Access is usually granted automatically within minutes.
Payments are processed in the displayed currency. Your bank may convert the amount as per exchange rates.
Yes. An automated invoice is sent to your registered email after successful payment.
General
While you can browse our free articles and news without an account, creating an account is required to purchase and access premium content like ebooks and courses. Registration is free and takes less than a minute. An account also allows you to track your learning progress and receive personalized recommendations.
We publish new articles and news daily to keep you informed about the latest developments in the maritime industry. Our ebooks and courses are updated quarterly to reflect the latest regulations, technologies, and best practices. Existing customers receive all updates free of charge.
Technical Support
Click on “Forgot Password” on the login page and follow the instructions sent to your registered email.
Ensure you are logged in with the same email used for purchase. If the issue persists, contact support with your order details.
Please check:
Stable internet connection
Updated browser
Clear cache and cookies
Disable browser extensions
If the issue continues, share a screenshot with support.
For security reasons, course videos are generally not downloadable unless explicitly mentioned.
Yes. The platform is mobile-responsive and works on smartphones, tablets, and desktops.
No. Each license is for individual use only. Sharing access may lead to account suspension.
Ensure:
All lessons are completed
Required quizzes are passed
If the issue continues, contact support with your course name and registered email.
Yes. Since you have lifetime access, you can learn whenever connectivity allows. However, streaming videos requires internet access.
Yes. Our support team responds within business hours to resolve login, payment, and access-related queries.
Trust & Brand Authority
Courses are developed by experienced maritime professionals, master mariners, marine engineers, naval architects, and subject-matter experts.
Marine Insight is a globally trusted maritime knowledge platform serving thousands of maritime professionals worldwide.
We periodically update courses to reflect industry developments and regulatory changes where applicable.
ADVANCED
Our courses provide structured, professionally designed learning paths with downloadable resources and certification — not fragmented information.
Yes. Contact support for upgrade options and pricing adjustments if applicable.
